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Maintenance Terms

Thank you for considering my website maintenance services. Keeping your website in top shape is crucial to delivering a seamless experience for your visitors.

My comprehensive maintenance plan ensures your site remains secure, up-to-date, and fully functional—eliminating common problems like plugin vulnerabilities, outdated themes, or server issues.

By taking care of the technical details, I help you focus on what matters most: growing your business.

Services Included in the Maintenance Plan

  • Plugin and Theme Updates
    Regular updates to all website plugins and themes to ensure optimal performance, security, and compatibility.

  • Monthly Backups
    Monthly backups of your website files, database, and media for easy restoration in case of issues.

  • Minor Content Updates
    Requests for minor content changes (text, images, etc.) are handled promptly, keeping your site fresh and accurate.

  • Monthly Maintenance Reports
    A detailed monthly report covering updates, backups, and any resolved issues.

  • On-Demand Support
    Timely support for any functionality issues, including restoring from backups or fixing minor bugs.

  • Elementor License Coverage*
    I will handle the cost and renewal of the Elementor license, ensuring continued access to premium features.

Client Responsibilities

To ensure efficient service, I’ll need you to provide access to your website’s admin panel, hosting, and any other relevant credentials. Having this access readily available ensures timely updates and issue resolution.

Next Steps

  1. Payment Plan Selection
    Confirm your preferred payment plan (monthly, quarterly, bi-annual, or annual). Payments are processed automatically via PayPal subscription.

  2. Email for Reports and Invoices
    Provide your preferred email address for receiving monthly reports and invoices.

  3. Agreement and Activation
    After confirming your plan, you will receive an agreement for signature. Upon signing and first payment, services will begin within 1-2 business days.

Terms of Service

  • Free 3-Month Warranty
    The initial 3-month free warranty has passed. Ongoing support will be provided under the paid maintenance plan.

  • Scope of Service
    Maintenance covers the services listed. Additional work or major website changes (e.g., redesigns) will require a separate quote.

  • Cancellation Policy
    You may cancel the service with a 30-day notice. Payments made are non-refundable after services are rendered for that period.

Contact Information

For any questions or further details, feel free to reach out via email at hello@henson.pro. I’m happy to assist with any concerns.

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